Privacy policy

Bluecroft Finance Ltd are a pawn brokers incorporated on 27 October 2022. We are registered in the UK as a limited company under number 14446071, and our registered office is at 145 Stafford Court Washway Road, Sale, England, M33 7PE.

This privacy policy outlines our commitment to protecting and respecting your privacy. For the purpose of the Data Protection Legislation and this notice, we are the ‘data controller’, which means we are responsible for deciding how we hold and use personal data about you.

What information can we collect about you?

We collect and use personal data about you, in accordance with the General Data Protection Regulation (GDPR), the UK Data Protection Act 2018 and any other national implementing laws and regulations.

We may collect and process the following information as part of your loan application and for the purposes of managing your loan agreement from you, from public records and from third parties with your consent.

This includes your name, address, date of birth, contact details, employment information, credit record and your agreement history

Cookies

The Bluecroft Finance’s website openly uses cookies which collates information such as your IP address, browser type, operating system, referring URLs and information on actions taken or interaction with our digital assets.

Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic to tailor the website to customer needs.

We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

How do we store your data?

– All information you provide to us is stored on our secure servers.
– With all information we receive from you, we use strict procedures and security features to prevent unauthorised access. While we do our utmost to protect your personal information, we cannot guarantee the security of transfer of the data you send to our site; Each transfer to our site is at your own risk.

How do we use your information?

To communicate with you by telephone, email, SMS, or post using the contact details you have provided manage your account prevent fraud and money laundering.

Who do we share your information with?

We will share your personal data with third parties where we are required by law, where it is necessary to administer the relationship between us, or where we have another legitimate interest in doing so.

The following activities are carried out by third-party service providers. IT services, marketing services and banking services. All our third-party service providers are required to take commercially reasonable and appropriate security measures to protect your personal data.

How long do we keep your data?

For as long as it is needed to manage your account and for a maximum of six years unless a longer period is required by law.

You have the following rights in relation to your Data:

Right to access – the right to request copies of the information we hold about you at any time, or that we modify, update, or delete such information. If we provide you with access to the information, we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive”. Where we are legally permitted to do so, we may refuse your request for which you will be notified of the reasons why.

Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.

Right to erase – the right to request that we delete or remove your Data from our systems.

Right to object – the right to object to our use of your Data including where we use it for legitimate interests.

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact enquiries@bluecroftfinance.com

If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website
https://ico.org.uk/.